HSBC suffers system shutdown, stopping services in Hong Kong

South China Morning PostCenter-RightEN 1 min read 100% complete by Enoch YiuJanuary 30, 2026 at 08:13 AM

HSBC suffers system shutdown, stopping services in Hong Kong

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On Friday afternoon, HSBC, Hong Kong's largest bank, experienced a system shutdown that disrupted services for its 6.2 million customers. The bank's mobile banking app became inaccessible, displaying a maintenance message. A staff member indicated that HSBC's computer network across Hong Kong had failed, although the cause was unknown. An official from the bank confirmed the breakdown and stated that services began to resume around 3 pm. As of the report, official comments from HSBC or the Hong Kong Monetary Authority were not yet available.

Key Entities & Roles

Key Player Opposition Context

Mong Kok 60% Hong Kong Monetary Authority 70% Hong Kong ×280% HSBC ×490%

Keywords

system shutdown 90% system breakdown 80% hong kong 70% banking services 70% mobile banking app 60% service disruption 60% computer network 50%

Sentiment Analysis

Negative

Score: -0.20

Source Transparency

Source

South China Morning Post

Political Lean

Center-Right (0.50)

Far LeftCenterFar Right

Classification Confidence

85%

Geographic Perspective

Hong Kong

This article was automatically classified using rule-based analysis. The political bias score ranges from -1 (far left) to +1 (far right).

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system shutdown system breakdown hong kong banking services mobile banking app service disruption computer network

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