India curbs ‘grocery under 10 minutes’. But riders must still fatally race

India has ordered companies to curb 10-minute delivery deadlines for grocery services amid concerns over worker safety and welfare. The move comes after a series of fatal accidents involving delivery riders, including one that occurred just moments before they were supposed to deliver an order. In October last year, a 21-year-old rider was killed in a car accident while trying to meet a 10-minute deadline in Noida, a satellite city of Delhi. The rider had been working for Swiggy and was new to the city after moving from his village over 1,000km away. The Indian government has not provided an incentive for companies to comply with the new guidelines. Several delivery services, including Swiggy and Zomato's Blinkit, have promised 10-minute deliveries in the past.

Explore how the topics in this article connect to other news stories