Thousands may lose out as Post Office closes main Horizon compensation scheme

The Guardian - World NewsCenter-LeftEN 4 min read 100% complete by Mark SweneyJanuary 31, 2026 at 10:00 AM
Thousands may lose out as Post Office closes main Horizon compensation scheme

AI Summary

long article 4 min

The Post Office is closing its Horizon Shortfall Scheme (HSS) this weekend, potentially leaving thousands of post office operators without compensation for losses caused by the faulty Horizon IT system. The HSS, which opened in May 2020 and was reopened in October 2022, has received over 9,500 applications and offers a fixed sum of £75,000 or the option to pursue a higher amount. Despite the deadline, the Post Office continues to receive hundreds of applications monthly, raising concerns that many eligible operators may miss out due to a lack of awareness or distrust. The scandal involved the Post Office wrongly accusing around 3,500 branch owners of theft and fraud based on Horizon data, with over 900 prosecuted. As of December 19th, £812 million has been paid out in compensation.

Keywords

horizon scandal 100% post office 100% compensation scheme 90% horizon shortfall scheme 80% post office operators 70% it system 60% false accounting 50% prosecutions 50% redress 40%

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The Guardian - World News
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Center-Left (-0.40)
Far LeftCenterFar Right
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90%
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United Kingdom

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