Calls for stricter rules after bot bookers detected on Hong Kong sports app

AI Summary
Hong Kong authorities detected bot-operated accounts booking public indoor sports venues on the SmartPlay app, just a week after a new anti-touting policy was implemented on January 21. The Leisure and Cultural Services Department identified accounts using computer programs and automated tools to make bookings and disrupt normal operations. While the department did not disclose the number of accounts or methods used to identify them, they are proactively handling these cases. The anti-touting measures include a 360-day booking ban for accounts found using automated tools. Experts are calling for even stricter measures to combat scalping of indoor basketball and volleyball court bookings.
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