US waives $11m fine for Southwest Airlines over 2022 holiday meltdown

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The US government is waiving an $11 million fine against Southwest Airlines, part of a larger $140 million settlement stemming from the airline's December 2022 holiday travel meltdown. The original settlement, reached in December 2023, included a $35 million cash fine and $90 million in travel vouchers for affected passengers. The fine was levied due to Southwest's handling of the meltdown, which stranded over 2 million passengers. The Department of Transportation cited Southwest's decision to invest over $1 billion in operational improvements to enhance performance and reliability as the reason for waiving the remaining portion of the fine, which was due by the end of January.
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