The new boss at work may not be human

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Companies in the US and Canada are increasingly using AI agents to reshape office hierarchies. These AI agents, unlike simple chatbots, can plan, reason, and complete multi-step tasks with minimal human oversight. At Snowflake, engineers are using AI agents to handle routine tasks, allowing them to focus on higher-level decisions and collaborate on complex problems. AI agents are also being used to assign tasks to human workers and manage each other, streamlining workflows. This adoption of AI agents is intended to help companies scale faster, but it is also intensifying work processes.
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