DWP needs overhaul to restore trust after carer’s allowance scandal, adviser says

The Guardian - World NewsCenter-LeftEN 5 min read 100% complete by Patrick Butler Social policy editorDecember 14, 2025 at 08:00 AM
DWP needs overhaul to restore trust after carer’s allowance scandal, adviser says

AI Summary

long article 5 min

A government advisor, Professor Liz Sayce, is calling for a major overhaul of the Department of Work and Pensions (DWP) following a scandal involving unpaid carer's allowance. Sayce's review found DWP system and leadership failures led to carers accumulating debt, mental illness, and potential fraud convictions. She expressed concern over the DWP's lack of curiosity and strategic action regarding the issue, which they were aware of for years. Her comments follow the revelation that a senior DWP civil servant blamed carers for the department's failures, contradicting Sayce's report. The DWP is launching a £75 million plan to review past overpayment cases and improve systems to prevent future injustices. The welfare secretary has rejected the civil servant's comments and confirmed that the department acknowledges the problem.

Keywords

dwp 100% carer's allowance scandal 90% overhaul 80% leadership failures 70% public trust 70% organisational culture 60% debt 60% liz sayce 50% overpayment cases 50% neil couling 40%

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Very Negative
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The Guardian - World News
Political Lean
Center-Left (-0.40)
Far LeftCenterFar Right
Classification Confidence
90%

This article was automatically classified using rule-based analysis. The political bias score ranges from -1 (far left) to +1 (far right).

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