Air Canada CEO to resign after backlash to video tribute of pilots killed in crash

Air Canada CEO to resign after backlash to video tribute of pilots killed in crash
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Air Canada CEO Michael Rousseau will retire by the end of Q3 2026 after facing backlash for a video tribute to two pilots killed in a runway collision at LaGuardia Airport. The controversy stemmed from Rousseau's near-exclusive use of English in the video, despite Air Canada's headquarters being in Montreal, Quebec, and the airline's obligation to provide services in both English and French. The pilots, one of whom was francophone, were praised for their actions that saved passengers' lives. Prime Minister Mark Carney expressed disappointment, citing a lack of compassion. Rousseau apologized for his limited French skills, which he admitted had diverted attention from the tragedy. He had previously faced criticism for his lack of French proficiency in Quebec.
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AI-ExtractedThe office of the commissioner of official languages said it had received more than 2,000 complaints.
Prime minister Mark Carney said he was “extremely disappointed” by Rousseau’s unilingual message.
Under Canada’s Official Languages Act, the airline is required to provide services in both English and French.
An Air Canada Jazz flight landed at LaGuardia airport and collided with a fire truck, killing two pilots.
Air Canada CEO Michael Rousseau will retire by the end of the third quarter of 2026.
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