People living along polluted Thames file legal complaint to force water firm to act
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Residents in 13 areas across south-east England are filing legal complaints against Thames Water, alleging the company's sewage pollution negatively impacts their lives. The complaints stem from Thames Water's failure to upgrade 98 treatment plants and pumping stations with the worst pollution records, despite a previous promise to invest in them. The residents are sending statutory nuisance complaints to local authorities, demanding action to stop the sewage pollution, which they say disrupts recreation, businesses, and public health. The complaints highlight instances of raw sewage discharge and poor effluent quality from Thames Water facilities. Thames Water is seeking to charge customers for upgrades it failed to complete, but the water regulator has refused to allow the full cost to be passed on.
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