Call centre operator that won major Centrelink contract paid no corporate tax for two years

The Guardian - World NewsCenter-LeftEN 1 min read 100% complete by Jonathan Barrett Business editorJanuary 10, 2026 at 08:00 PM

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Telco Services Australia, an outsource call centre operator headquartered in Perth, paid no corporate tax for multiple years, including after securing a major contract with Centrelink. Financial documents reveal the company generated over $185 million in revenue in 2024-25 and $130 million the previous year, yet reported no taxable income. The Guardian Australia revealed this information, raising questions about the company's tax obligations despite its significant revenue. The company's financial practices are now under scrutiny following the disclosure of these figures.

Key Entities & Roles

Key Player Opposition Context

Jonathan Barrett 30% Perth 40% Guardian Australia 60% Centrelink ×280% Telco Services Australia ×290%

Keywords

corporate tax 100% call centre operator 90% government contract 80% revenue 70% centrelink 60% taxable income 60% outsourcing 50% financial documents 40%

Sentiment Analysis

Very Negative

Score: -0.60

Source Transparency

Source

The Guardian - World News

Political Lean

Center-Left (-0.40)

Far LeftCenterFar Right

Classification Confidence

85%

Geographic Perspective

Perth

This article was automatically classified using rule-based analysis. The political bias score ranges from -1 (far left) to +1 (far right).

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corporate tax call centre operator government contract revenue centrelink taxable income outsourcing financial documents

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