Telco Services Australia generated more than $185m in revenue in 2024-25 and $130m the year before but paid zero tax Get our breaking news email , free app or daily news podcast An outsource call centre operator for Centrelink paid no corporate tax for several years even after winning a major government agency contract worth tens of millions of dollars, Guardian Australia can reveal. The Perth-headquartered company, Telco Services Australia, generated more than $185m in revenue in 2024-25 but reported no taxable income, new financial documents show. Do you know more? Email jonathan.barrett@theguardian.com Continue reading...
SRCThe Guardian - World News
LANGEN
LEANCenter-Left
WORDS95
ENT3
SAT · 2026-01-10 · 19:00 GMTBRIEF NSR-2026-0110-6798
NSR-2026-0110-6798News Report·EN·Economic Impact
Call centre operator that won major Centrelink contract paid no corporate tax for two years
Telco Services Australia, an outsource call centre operator headquartered in Perth, paid no corporate tax for multiple years, including after securing a major contract with Centrelink. Financial documents reveal the company generated over $185 million in revenue in 2024-25 and $130 million the previous year, yet reported no taxable income.
Jonathan Barrett Business editorThe Guardian - World NewsFiled 2026-01-10 · 19:00 GMTLean · Center-LeftRead · 1 min
The Guardian - World NewsFIG 01
Reading time
1min
Word count
95words
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0cited
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3entities
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100%
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Briefing Summary
AI-generatedNEWSAR · AI
Telco Services Australia, an outsource call centre operator headquartered in Perth, paid no corporate tax for multiple years, including after securing a major contract with Centrelink. Financial documents reveal the company generated over $185 million in revenue in 2024-25 and $130 million the previous year, yet reported no taxable income. The Guardian Australia revealed this information, raising questions about the company's tax obligations despite its significant revenue. The company's financial practices are now under scrutiny following the disclosure of these figures.
Confidence 0.85Claims 5Entities 3
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Article analysis
Model · rule-basedFraming
Economic Impact
Political Strategy
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AI-assessed
CalmNeutralAlarmist
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0.80 / 1.00
Factual
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Sources cited
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Key claims
5 extracted01
Telco Services Australia reported no taxable income in 2024-25.
factualGuardian Australia, citing financial documents
Confidence
1.00
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Telco Services Australia won a major government agency contract worth tens of millions of dollars.
factualGuardian Australia
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1.00
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Telco Services Australia generated more than $130m in revenue the year before.
statisticGuardian Australia, citing financial documents
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1.00
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Telco Services Australia generated more than $185m in revenue in 2024-25.
statisticGuardian Australia, citing financial documents
Confidence
1.00
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Telco Services Australia paid no corporate tax for several years.
factualGuardian Australia
Confidence
0.90
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Full report
1 min read · 95 words§ 05
Entities
3 identifiedKey playerOppositionContextPositiveNeutralNegative
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8 termscorporate tax
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call centre operator
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government contract
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revenue
0.70
centrelink
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taxable income
0.60
outsourcing
0.50
financial documents
0.40
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Topic connections
Interactive graph Network visualization showing 4 related topics
View Full Graph Person Organization Location Event|Click node to navigate|Edge numbers = shared articles