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WED · 2025-12-03 · 10:39 GMTBRIEF NSR-2025-1203-686
News/Why did India order smartphone makers to/India scraps order to pre-install state-run cyber safety app…
NSR-2025-1203-686News Report·EN·Human Rights

India scraps order to pre-install state-run cyber safety app on smartphones

India's government has withdrawn a recent order requiring smartphone manufacturers to pre-install the state-run Sanchar Saathi cyber safety app on new devices. The initial directive, which gave manufacturers 90 days to comply, raised privacy and surveillance concerns among cybersecurity experts and smartphone companies like Apple and Samsung.

BBC News - WorldFiled 2025-12-03 · 10:39 GMTLean · CenterRead · 2 min
India scraps order to pre-install state-run cyber safety app on smartphones
BBC News - WorldFIG 01
Reading time
2min
Word count
309words
Sources cited
6cited
Entities identified
3entities
Quality score
100%
§ 01

Briefing Summary

AI-generated
NEWSAR · AI

India's government has withdrawn a recent order requiring smartphone manufacturers to pre-install the state-run Sanchar Saathi cyber safety app on new devices. The initial directive, which gave manufacturers 90 days to comply, raised privacy and surveillance concerns among cybersecurity experts and smartphone companies like Apple and Samsung. The government initially justified the mandate as necessary for verifying handset authenticity. However, after public backlash and resistance from tech companies, the order was rescinded, citing the app's growing popularity, with 14 million downloads and a surge in new users. Despite the reversal, digital advocacy groups are awaiting official documentation to confirm the withdrawal and any potential revised cybersecurity rules.

Confidence 0.90Sources 6Claims 5Entities 3
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Article analysis

Model · rule-based
Framing
Human Rights
Technology
Tone
Measured
AI-assessed
CalmNeutralAlarmist
Factuality
0.80 / 1.00
Factual
LowHigh
Sources cited
6
Well sourced
FewMany
§ 03

Key claims

5 extracted
01

"Snooping is neither possible nor will it happen with the Sanchar Saathi safety app," Scindia said.

quoteJyotiraditya Scindia, India's Minister of Communications
Confidence
1.00
02

So far 14 million users have downloaded the app, reporting 2,000 frauds daily.

statisticIndia's telecom ministry
Confidence
1.00
03

The government justified the move saying it was necessary to verify the authenticity of handsets.

quoteIndian Government
Confidence
1.00
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The order gave smartphone makers 90 days to pre-load new phones with the Sanchar Saathi app.

factualBBC News
Confidence
1.00
05

India scrapped an order making it mandatory for smartphone makers to preload a state-run cyber safety app.

factualBBC News
Confidence
1.00
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Full report

2 min read · 309 words
India has scrapped an order making it mandatory for smartphone makers to preload a state-run cyber safety app on new phones after a public furore. The order - passed last week but made public on Monday - gave smartphone makers 90 days to pre-load new phones with its new Sanchar Saathi app which could not be "disabled or restricted", sparking privacy and surveillance concerns. The government justified the move saying it was necessary to verify the authenticity of handsets, but cybersecurity experts said it impinged on citizens' right to privacy.The government said it had decided to withdraw the order citing the app's "increasing acceptance".So far 14 million users have downloaded the app, reporting 2,000 frauds daily, and on Tuesday alone 600,000 new users registered - a tenfold spike, according to India's telecom ministry.But the order to make the registration mandatory had led to a major backlash from several cybersecurity experts. Smartphone giants like Apple and Samsung also resisted the directive to pre-install the app on their phones. Sources told the BBC the companies were concerned the directive was issued without prior consultation and challenged user privacy norms. While the order has now been withdrawn, India's Minister of Communications Jyotiraditya Scindia dismissed concerns that the app could be used to increase surveillance."Snooping is neither possible nor will it happen with the Sanchar Saathi safety app," Scindia said. The government's decision to reverse the order was welcomed by digital advocacy groups. "This is a welcome development, but we are still awaiting the full text of the legal order that should accompany this announcement, including any revised directions under the Cyber Security Rules, 2024," the Internet Freedom Foundation said on X. "For now, we should treat this as cautious optimism, not closure, until the formal legal direction is published and independently confirmed." Follow BBC News India on Instagram, YouTube, Twitter and Facebook.
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Entities

3 identified
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Keywords & salience

10 terms
cyber safety app
1.00
smartphone
0.80
privacy
0.80
surveillance
0.70
data security
0.60
pre-install
0.60
sanchar saathi app
0.50
india
0.50
cybersecurity
0.50
user privacy
0.40
§ 07

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