

Post Office
Organization MediaThe Post Office faces criticism for failings in Horizon scandal redress schemes and scheme closures.
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About
The Post Office is a UK-based retail and postal services provider. It's currently newsworthy due to the ongoing fallout from the Horizon IT scandal, where faulty accounting software led to the wrongful prosecution of numerous post office operators. Recent news highlights serious failings in the Post Office's redress schemes designed to compensate victims, with a parliamentary committee finding "serious structural failings" leading to unacceptable delays and inadequate offers. Furthermore, the largest compensation scheme, the Horizon Shortfall Scheme (HSS), is closing, potentially leaving thousands of claimants without the compensation they are owed. The European boss of Fujitsu, the company behind the Horizon software, is stepping down but will remain involved in the inquiry response. Fujitsu continues to face criticism for its role in the scandal and its reluctance to commit to a specific compensation figure, despite acknowledging a "moral obligation." The Post Office's handling of the scandal and its compensation efforts remain a significant issue of public concern.
Last updated: April 29, 2026
Recent Coverage


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Redress schemes for Post Office Horizon scandal have serious failings, MPs find

Thousands may lose out as Post Office closes main Horizon compensation scheme

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