Water supply failure leaves Gatwick without working toilets

Gatwick Airport experienced a significant water supply failure on Sunday, impacting both terminals. This outage left passengers without working toilets and prevented bars and restaurants from serving drinks or allowing handwashing. The problem, affecting water supply in parts of Sussex and Kent, was attributed to a water issue in the Horley area. Gatwick Airport stated they were providing bottled water and implementing contingency measures for passenger welfare, while flights remained unaffected. The utility company, SES Water, reported their Bough Beech water treatment works were back online and working to restore services, apologizing for the inconvenience.

A power outage at SES Water's Bough Beech Water Treatment Works on Sunday caused a significant water pressure drop, leading to a water outage at Gatwick Airport. Consequently, toilets were out of order and restaurants were closed in both terminals, impacting passengers south of London. The airport apologized for the inconvenience and stated it was providing bottled water, though some passengers disputed this. The outage affected customers in Kent and Sussex counties. A former MP noted that with dining facilities closed, passengers were resorting to sitting on the floor due to seating shortages and urged the airport to open these spaces for more seating.