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French fridge fright: Why supermarkets have become target for hackers

5 articles
4 sources
0% diversity
Updated Yesterday
Key Topics & People
cyberattack *Cooperative U Intermarché Intermarche Coopérative U

Coverage Framing

5
Economic Impact(5)
Avg Factuality:80%
Avg Sensationalism:Moderate

Story Timeline

Oct 13 Evening

1 articles|1 sources
cyberattackrefrigeration systemsfood spoilagesupermarketsinternet-linked technology
Economic Impact(1)
Al JazeeraYesterday

French fridge fright: Why supermarkets have become target for hackers

Over 500 French supermarkets were affected by a major cyberattack targeting internet-connected refrigeration systems, causing tonnes of food to perish. The attackers remotely increased freezer and fridge temperatures to 50 degrees Celsius, leading to significant food spoilage and, in some cases, fires. Major French supermarket chains including E-Leclerc, Intermarche, Carrefour, Monoprix, and Cooperative U were impacted. The affected systems were manufactured by Danish company Danfoss, with the company noting that many were legacy products with outdated firmware. France's cybersecurity agency has advised disconnecting or restricting internet access to these systems and performing software updates. An investigation into the perpetrators and the method of attack is underway.

Mixed toneFactual3 sources
Negative

Key Claims

factual

Over 500 shops across France were hit in a major cyberattack targeting freezers, causing tonnes of food to perish.

factual

The attacks targeted internet-linked refrigeration systems, raising temperatures to as high as 50 degrees Celsius.

factual

Millions of euros worth of food was spoiled, and in some cases, raised temperatures sparked fires or melted equipment.

factual

French supermarket groups E-Leclerc, Intermarche, Carrefour, Monoprix and Cooperative U were all hit by the cyberattacks.

quote

The targeted refrigeration systems are built by Danish manufacturer Danfoss, with affected control systems being 'legacy' products with 'outdated firmware'.

— Danfoss

Oct 13 Morning

1 articles|1 sources
cyberattackrefrigeration systemsfood lossessupermarketsfrance
Economic Impact(1)
Al JazeeraYesterday

‘Unprecedented’ cyberattack hits French supermarkets, causing food losses

Hackers launched a "large-scale" and "unprecedented" cyberattack targeting refrigeration systems at hundreds of French supermarkets, including major retailers like Intermarche, Cooperative U, E Leclerc, Carrefour, and Monoprix. The attack, which occurred recently, caused refrigerators and freezers to reach temperatures as high as 50 degrees Celsius (122F), leading to spoiled food and fires at several locations. The Paris prosecutor's office confirmed the attack affected connected refrigerators, resulting in significant food losses. French Prime Minister Sebastien Lecornu has ordered an investigation by the National Cybersecurity Agency (ANSSI) and is coordinating with European counterparts to assess the risk to other companies. Retailers estimate the losses could amount to tens of millions of euros nationwide in a single day.

Mixed toneFactual5 sources
Negative

Key Claims

factual

A cyberattack targeted refrigeration systems at hundreds of French supermarkets, causing food spoilage and fires.

factual

Top retailers Intermarche, Cooperative U, E Leclerc, Carrefour, and Monoprix confirmed the cyberattack.

— retailers

statistic

The cyberattack affected hundreds of stores, with specific numbers provided for Intermarche (300+), Cooperative U (100+), Carrefour (80), and Monoprix (approx. 5% of 490).

— retailers

statistic

The attack is estimated to cause losses of tens of millions of euros nationwide in a single day.

— Thierry Cotillard (Intermarche CEO)

factual

Hackers remotely triggered forced defrosting of refrigeration systems, leading to destruction of fresh and frozen products.

— BFM TV

Oct 12 Evening

3 articles|3 sources
supermarket chainsfrancecyber-attackcyber attackcyberattack
Economic Impact(3)
The Guardian - World News2d ago

Cyber-attack defrosts refrigerators in two French supermarket chains

French supermarket chains Intermarché and Cooperative U have been targeted by an "unprecedented" cyber-attack that remotely triggered the defrosting of their refrigeration systems. An estimated 150-200 Intermarché stores and nearly 100 Cooperative U outlets were affected, leading to the loss of fresh and frozen products. Paris prosecutors have confirmed the attack, which reportedly also impacted other major chains like E. Leclerc, and have opened an investigation into the large-scale incident, which may have also caused fires. The cyber-attack has raised concerns about food supply chain security and potential financial losses for retailers.

Mixed toneFactual4 sources
Negative
BBC News - World2d ago

Fridges in French supermarkets hit by cyber attack

Hundreds of French supermarkets were affected by a cyber attack that compromised the temperature control systems of their refrigeration units. The hack, which occurred overnight, caused fridges and freezers to heat up, with some reaching as high as 50°C. This resulted in the spoilage of fresh and frozen food, with estimated losses potentially running into millions of euros nationwide. Coopérative U reported over 100 of its stores were targeted, while Intermarché and its Netto brand saw at least 300 stores affected. Intermarché confirmed its units heated up for six hours, leading them to discard all affected food due to health risks.

Mixed toneFactual3 sources
Negative
South China Morning Post2d ago

France supermarkets say cyberattack forced defrosting of refrigerators in over 200 stores

Major French supermarket chains Intermarché and Coopérative U reported being victims of a cyberattack that led to the defrosting of refrigerators in over 200 stores. Intermarché stated that approximately 150-200 of its shops were targeted, while Coopérative U indicated nearly 100 of its outlets were affected. Paris prosecutors confirmed the cyberattack, which reportedly also impacted other large chains, including E. Leclerc, and suggested it may have caused fires. The full extent of the damage and the perpetrators remain under investigation.

MeasuredFactual3 sources
Negative

Key Claims

factual

French supermarket chains Intermarché and Cooperative U were hit by a cyber-attack causing refrigerators to defrost.

— Intermarché and Cooperative U

factual

Paris prosecutors confirmed the attack and stated it prompted outbreaks of fire.

— Paris prosecutors

factual

Affected branches would have to throw away all fresh and frozen products.

— Intermarché

quote

The cyber-attack is described as 'unprecedented' and 'extremely serious'.

— Dominique Schelcher (Cooperative U CEO)

factual

Hundreds of French supermarkets were affected by a cyber attack causing refrigeration units to heat up.