bots

Bots are automated software programs that are increasingly being used by ticket resellers to gain an unfair advantage in acquiring popular event tickets, particularly for K-pop concerts. These bots can rapidly scan and purchase tickets faster than human users, often overwhelming ticketing systems. This practice has led to significant frustration among genuine fans, such as BTS's "Army" in South Korea and Malaysia, who find themselves outmatched in the race for tickets. The high demand for these events, combined with the efficiency of bots, drives ticket prices far beyond their original face value on the resale market. Recent news highlights government efforts in South Korea to implement new penalties against such touting activities, indicating a growing recognition of the problem and attempts to curb its impact. The current relevance lies in the ongoing struggle between fans, resellers using bots, and authorities trying to ensure fair access to highly sought-after events.