Warning of unclear parking rates after Hongkonger charged 7 times more than advertised

South China Morning PostEN 1 min read 100% complete by Wynna WongFebruary 16, 2026 at 05:34 AM

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Hong Kong's Consumer Council has issued a warning about unclear parking rates at shopping centers, citing a rise in consumer complaints. In 2025, the council recorded 120 complaints regarding car park services, a significant increase from 96 in 2024. One case involved a driver charged HK$1,210 for parking, over seven times the advertised HK$145 "24-hour unlimited parking" rate. The discrepancy arose because the promotional rate applied only to a specific "inner zone," a condition not clearly displayed. Following intervention by the Consumer Council, the operator refunded the difference, highlighting the issue of misleading parking advertisements in Hong Kong.

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Key Player Opposition Context

Consumer Council ×270% Hong Kong 90%

Keywords

parking rates 90% advertised rate 80% consumer council 70% consumer complaints 70% unclear terms 70% car park services 60% hong kong 60% parking discount 50% shopping centres 50%