Consumer Council

The Consumer Council is a Hong Kong watchdog organization dedicated to protecting consumer rights and interests. It achieves this through various means, including conducting surveys, issuing warnings, handling complaints, and advocating for fair trade practices. The Council is currently newsworthy due to its active involvement in addressing a range of consumer-related issues. Recent events highlight its role in investigating hidden costs and data privacy risks in 24-hour gyms, handling complaints related to the Mayday concert cancellation, flagging fragrance allergens in luxury perfumes, addressing unclear parking rates, and warning against exaggerated claims in hair treatment services. Furthermore, the Council is involved in monitoring fuel prices and addressing complaints about illegal refueling stations amid rising costs. These activities demonstrate the Consumer Council's ongoing relevance and significance in safeguarding consumer welfare and promoting a fair marketplace in Hong Kong.