Cathay passengers bemoan refund policies as US, Israel exchange strikes with Iran

South China Morning PostEN 1 min read 100% complete by Theodora YuMarch 1, 2026 at 12:37 PM

AI Summary

short article 1 min

Cathay Pacific passengers are criticizing the airline's refund and rebooking policies after flights to the Middle East were cancelled due to the recent US-Israeli strikes on Iran. The airline has waived rebooking and re-routing fees for affected customers, but has not clarified if financial compensation will be provided for conflict-related disruptions. Stranded travelers at Hong Kong International Airport, many of whom were traveling to Riyadh and Dubai, have reported difficulties rebooking flights and contacting customer service. One passenger traveling to Riyadh reported being stranded since Saturday after his flight was cancelled and expressed frustration with the airline's lack of communication.

Key Entities & Roles

Key Player Opposition Context

Wuhan 30% Dubai 40% Yan ×240% United Arab Emirates 40% Riyadh ×250% Saudi Arabia ×250% Hong Kong ×260% United States 70% Iran 70% Israel 70% Cathay Pacific Airways ×290%

Keywords

flight cancellations 90% cathay pacific 80% refund policies 70% rebooking policies 70% travel disruptions 60% middle east 60% hong kong international airport 50% riyadh 40% dubai 40%