Hong Kong watchdog warns 24-hour gym users of hidden costs, data privacy risks

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A recent Consumer Council survey in Hong Kong revealed that 24-hour gyms often have hidden costs that significantly increase monthly membership fees. The study, conducted between November and December of last year, examined 11 gym operators and found that nearly half imposed extra, non-refundable charges like enrollment fees or key card costs. The council advises consumers to carefully consider all potential fees and their workout habits before committing to a membership. The watchdog also cautioned residents about the potential data privacy risks associated with providing sensitive personal information, such as facial images, for gym recognition systems. The Consumer Council urges consumers to be aware of these hidden costs and data privacy concerns when choosing a 24-hour gym in Hong Kong.
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Key Claims (5)
AI-ExtractedThe council surveyed 11 round-the-clock gym operators.
Consumers should understand all fees before making a purchase decision.
Nearly half of 24-hour gyms imposed extra non-refundable charges.
Monthly fees can more than double depending on additional charges.
Monthly fees at Hong Kong’s 24-hour fitness centres vary widely.
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