Dirección General de Consumo

The Dirección General de Consumo, part of the Ministerio de Derechos Sociales, Consumo y Agenda 2030, is a Spanish government agency responsible for protecting consumer rights. It is in the news due to its recent confirmation of a €3.6 million fine against the real estate company Alquiler Seguro. This penalty stems from the agency's finding that Alquiler Seguro engaged in several "very serious" and one "serious" infractions, violating consumer rights and exploiting its dominant market position. The company reportedly exhausted all administrative appeals, leading to the final ratification of the fine by Minister Pablo Bustinduy. This action highlights the Dirección General de Consumo's role in enforcing consumer protection laws and holding companies accountable for abusive practices, particularly in the housing market.