Directorate-General for Competition, Consumer Affairs and Prevention of Fraud

The Directorate-General for Competition, Consumer Affairs and Prevention of Fraud (DGCCRF) is a French government agency responsible for ensuring fair competition and protecting consumers. It plays a crucial role in enforcing consumer protection laws and preventing fraudulent practices across various sectors. The DGCCRF has recently gained prominence due to its decisive action in banning unsolicited telemarketing calls. This ban, effective from August 2026, aims to curb aggressive sales tactics and protect citizens from unwanted solicitations. The agency is empowered to impose significant fines on violators, underscoring the seriousness with which France is addressing this issue. The DGCCRF's current actions highlight its ongoing commitment to safeguarding consumer rights and maintaining a transparent marketplace, making it a key player in current French consumer protection efforts.