Electrical and Mechanical Services Department

The Electrical and Mechanical Services Department (EMSD) is a Hong Kong government body responsible for regulating and ensuring the safety of electrical products, mechanical equipment, and energy usage across the territory. Recently, the EMSD has been in the news for two significant actions. Firstly, they issued a safety recall for a specific model of Zwilling electric kettle due to a defect in the handle that posed a scalding risk, advising consumers on how to obtain a refund. Secondly, the department is involved in overseeing building services, as evidenced by a situation where a contractor was ordered to fix faulty lifts in a new block at Queen Mary Hospital, which had delayed the launch of clinical services. These events highlight the EMSD's ongoing role in public safety, product regulation, and the oversight of essential building infrastructure within Hong Kong.