Delivery pain for UK dad as baby magazine arrives 19 years late

Paul Edwards from Chester with the bagged Royal Mail delivery containing a note of ‘sincere apologies’. Photograph: Paul Edwards View image in fullscreen Paul Edwards from Chester with the bagged Royal Mail delivery containing a note of ‘sincere apologies’. Photograph: Paul Edwards Delivery pain for UK dad as baby magazine arrives 19 years late Paul Edwards ordered the publication before the birth of his son in 2007, but experienced pregnant pause before receiving it this week When Paul Edwards ordered a parenting magazine in 2007, he was hoping that it would provide helpful advice and offers to help him navigate the stresses and challenges of bringing up children. However the magazine never arrived – until now. The copy of Mother & Baby was delivered on Friday – 19 years after he ordered it – with his children now studying at university. It dropped through his letterbox in Chester with a message from Royal Mail apologising “for any inconvenience caused”. View image in fullscreen The late arrival from April 2007. Photograph: Paul Edwards/@LovelessAge A social media post Edwards made about the incident has now had about 1.5m views and nearly 60,000 likes. “Well done @RoyalMail – took a mere 19 years to deliver this magazine,” he wrote on X. “Inconvenience? Well the kids have now left home …” The 52-year-old science fiction writer ordered the magazine while his daughter was 18 months old and his son was due to be born three months later. They are now 20 and 18 respectively. “I’m not sure we realised at the time that the magazine was missing. Then it’s suddenly arrived in the post. “You get a half-torn screwed-up bag and you think: ‘What on earth is this with sincere apologies on it?’” Royal Mail said it checks its delivery offices and sorting machines daily, and it was likely the magazine had been put back into the postal system by someone, rather than lost internally. Earlier this week, the postal regulator Ofcom launched an investigation into Royal Mail for again missing its annual delivery targets, with almost a quarter of first-class mail arriving late. View image in fullscreen Royal Mail’s note of apology. Photograph: Paul Edwards/@LovelessAge The company, which has been fined £37m since 2023 for routinely failing to meet delivery targets, had revealed that 24.3% of first-class mail failed to arrive on time in the year to the end of March. The figures showed its performance has worsened compared with the previous year, when 23.5% of first-class mail failed to arrive within the one-working-day target set by the watchdog. A spokesperson for Royal Mail said it would “engage fully with Ofcom” and improving its quality of service was “a top priority”, adding that the business was delivering a significant programme of change, backed by £500m of investment over five years. Explore more on these topics Royal Mail Magazines Parents and parenting England Chester news Share Reuse this content